Managed Services & Preventative Maintenance

We all know that vehicles perform their best when serviced regularly.  Your business network, computers, and technology items are no different.  Routine checks and preventative maintenance is the key to healthy systems and extended life cycles.

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Your business is not technology so stop worrying about it. Carter Information Systems provides managed and preventative maintenance to ensure your network and other systems are running in peak operating condition.

With CISI’s Proactive Managed Service Solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective; our customers see almost immediate results with their computer networks. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for your company. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes.

Using State-Of-The-Art Diagnostic and Repair Utilities, CISI has the experience and knowledge to quickly and effectively find the Innovative Solutions to solve many computing problems and needs.

    Managed Services & Preventative Maintenance Benefits

  • Significantly improved overall system reliability and performance
    • Prevents issues, reduces downtime impact and duration
  • IT spending focused on issue avoidance and service optimization rather than “fighting fires”
    • Thorough preventative maintenance
  • Predictable network and system management costs
    • Majority of support activity is pre-scheduled or automated
    • Alignment of IT support with your business needs Improved security
  • Improved security
    • Minimize risk of intrusion, data theft and lost productivity
  • An outsourced IT management solution
    • Focus on your core competence and not your network

Below is a list of some of our managed service and preventative maintenance offerings. We can also customize a plan that is specific to your particular business needs.

    Managed Services & Preventative Maintenance Solutions

  • Remote Monitoring of vital systems of your network
  • Ongoing remote preventative maintenance of your devices to ensure reliability and security
  • Endpoint Security
    • Secured network perimeter, policies and manages virus protection
    • Ensures your antivirus programs are functioning properly
    • Latest industry security update
  • Remote response for maintenance
    • Resolves most issues
  • Server Configuration
    • Provides the utmost in security and productivity
  • CER Monthly Reporting
    • All activity of network
    • All work preformed
  • Help Desk
    • First hour free per incident
  • Performance Monitoring & Reporting
    • In-depth monitoring of servers, workstation and network devices
    • Regular CIO meetings to review customized reports, overall network health and strategic IT planning
  • Device Maintenance
    • Basic automated maintenance and self-healing solutions applied to server, workstations and network devices
  • Patch Management
    • Monitoring and management of patch levels ensuring desktops, servers and other core network devices are kept up to date
  • Application Monitoring
    • Email availability, Outlook web access, SQL Database, Terminal Services
  • License Compliance Reporting
    • Reports outlining compliance with application licensing requirements
  • Backup Monitoring
    • Monitoring the success or failure of data backup
  • Printer Monitoring
    • Monitoring printers to keep track of page count and toner levels

Learn How To Reduce IT Operations Budget. Solidify your business’s technology future. Call Carter Information Solutions at 877-408-1605 or email us to manage your technology needs and prevent maintenance headaches from arising.